From now on, our casework team will be available to support people every weekday, except Tuesdays, from 9:00 a.m. to 5:00 p.m.

We support you in dealing with a wide range of matters, including healthcare, education and administrative formalities. This is responsible and time-consuming work that requires commitment, attentiveness and good organisation.

That is why we are dedicating Tuesdays to internal work – organising and reviewing ongoing cases and planning next steps. In this way, we aim to take care of our team, improve our day-to-day work and respond even more effectively to the needs of people who turn to us for support.