We help everyone, regardless of their country of origin, gender, ethnic background, nationality, religion, creed, worldview, disability, sexual orientation, or age. Our support is free of charge.
Click on the box below to find out more:
Support in Handling Various Matters (Caseworkers)
- Attention! Our center at Górczewska 137 will be closed from 16th December. You can still contact our caseworkers on the phone: +48 692 913 993 or by email: zapisy@forummigracyjne.org
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Scope of assistance offered by our caseworker team:
- assistance in handling various matters, including health, education, administrative issues,
- languages: Ukrainian, Russian, English, Belarusian, Dari, Pashto
Psychological Support
Individual, for children and adults (up to 12 meetings)
- languages: Ukrainian, Russian, English, Spanish, French, Dari (interpreters available if needed)
- appointments must be booked by phone: +48 692 913 993 or by email: psychozapisy@forummigracyjne.org
- psychological clinic is located at Szpitalna 5/14, 00-031 Warsaw. Clinic at Szpitalna Street may not be accessible for people with motor disability as it is located on the 1st floor and there is no lift in the building.
- The clinic location will be indicated during registration.
Crisis intervention (up to 5 meetings)
- psychological support in a emergency
- zapisy@forummigracyjne.org, tel. +48 692 913 993
*PFM does not have psychiatric consultations.
Career Counseling
Individual consultations with a career counselor (registration required):
- in English
in Polish
in French - registration required by: phone: +48 692 913 993, or by email: zapisy@forummigracyjne.org
Individual consultations with a business and tax specialist (registration required):
- languages: Polish, English
- registration required by phone: +48 692 913 993, or by email: zapisy@forummigracyjne.org
Hotline
General counselling and information on the issues of people with migration experience in Poland:
Attention! On 16-17.12.2024 hotline will operate from 10:00-14:00.
- languages: Polish, Ukrainian, English, Russian
- phone number: +48 22 11 000 85
- availability hours: from Monday to Friday, 10:00-16:00
Legal support
Individual legal consultations (registration required)
- languages: Polish, Ukrainian, Russian, English, French (interpreters available if needed)
- registration required by phone: +48 692 913 993 or by email: zapisy@forummigracyjne.org
Individual consultations on legalizing stay
- languages: Ukrainian, Russian, Polish, English
- registration required by phone: +48 692 913 993, by email: zapisy@forummigracyjne.org
Individual consultations with specialists
We are accepting registrations for individual consultations in Warsaw and online with:
- lawyers (working in languages: Polish, Ukrainian, Russian, English, Belarusian, French, with interpreters available if needed)
- legalization advisor (working in Ukrainian, Russian, Polish)
- career counselors (languages: English, French, and Polish)
- business startup and tax advisor
- psychologists, psychotherapists
- midwife (languages: Polish, Ukrainian, Russian, French, English)
Mandatory registration:
- registration required by phone: +48 692 913 993 or by email: zapisy@forummigracyjne.org
Mobile team – delivering support outside of Warsaw
- our mobile team delivers support to individuals outside Warsaw, within the Mazovian Voivodeship.
- the team includes: 2 caseworkers, a psychologist, a midwife if needed
If you represent a group of people in need of support or an institution that can host our team – contact us via the form (link) - the team visits each location 2-4 times a month
Childcare
Need to use our services but don’t have someone to leave your child with? The playroom is a space created for children with migration experience aged 3 to 7 years.
Please note that from December 16th the childcare will be closed. We will inform you on reopening in a new location shortly.
Important information:
- the maximum stay for a child in the playroom is 4 hours (due to the lack of a warm meal and the possibility to go outside during activities)
- please ensure each child has a change of clothes and a snack
The playroom is operated by the Fundacja dla Wolności.
Feedback
If you have comments, suggestions, or remarks about our work, help us learn, develop, and improve the quality of our services. We would be grateful if you could fill out an anonymous survey (link)! You can also contact us by email feedback@forummigracyjne.org
FAQ
Are the services accessible to people with disabilities?
The premises on Jagiellonska Street are adapted to the needs of people with disabilities. Unfortunately, the premises on Szpitalna Street do not have such facilities. Please inform us of any special needs when you sign up so that we can, as far as possible, adapt our services to your requirements.
I have no way to get to you, can I count on your support for transportation?
Staramy się dostosować nasze usługi do potrzeb naszych klientów i klientek. Jeśli masz trudności z dostępem do naszego miejsca, prosimy o kontakt pod numer telefonu +48 692 913 993 lub drogą mailową na adres: zapisy@forummigracyjne.org w celu omówienia możliwości uzyskania wsparcia w transporcie lub innego rozwiązania, które może być dla ciebie odpowiednie.
I’m under 18 – how can I get help such as psychological help?
You can apply directly, but you may need permission from a parent or guardian or custodian to provide support.
Is my personal information safe?
At the Polish Migration Forum Foundation, we care about the privacy of individuals who use our services and ensure that all personal information provided to us is protected in accordance with applicable laws. You can find more information about our privacy policy on our website (link to privacy policy). You have the right to access your data, correct it, request its deletion and object to the processing of your personal data.
How can I share my feedback on the support provided to me?
Do you have comments, suggestions or feedback on our work? They are important to us – thanks to them we learn, develop and improve the quality of our services.
We would appreciate it if you would fill out an anonymous survey! You can also contact us by email: feedback@forummigracyjne.org
How to cancel an appointment?
To cancel your appointment, please contact us at +48 692 913 993 or by email at zapisy@forummigracyjne.org so that we can respond appropriately and set a new date or offer an alternative solution.
How much does the support cost?
Our support is completely free of charge, thanks to the grants and funding we obtain by writing projects and raising funds, both domestic and international.
How can I reschedule the meeting?
If you need to reschedule your appointment, please contact us at +48 692 913 993 or by email at zapisy@forummigracyjne.org so we can find a convenient date for you and others.